Effective 20 October 2026 · Version 2026-10-20

Subscription and payment terms

Aizyne Garden is offered with a 30-day free trial requiring no payment, followed by an optional subscription costing £40 per month. Any applicable tax and the exact amount charged will be displayed before checkout. A subscription to Aizyne is entirely separate from payments between a subscriber and its own customers.

Billing

Subscription payments are processed by Stripe or another named payment provider. Aizyne does not store full card numbers. By subscribing, you authorise the provider to charge the selected payment method monthly for the plan and any applicable taxes. You are responsible for keeping subscription payment details current and ensuring payment succeeds.

Renewal and cancellation

Unless the checkout page says otherwise, a subscription renews for the same billing interval. You may cancel before the next renewal through the account area or support. Cancellation normally stops the next renewal; it does not automatically refund a period already started, except where required by law or the plan expressly provides otherwise.

Failed payments

If payment fails, we may retry it and provide a limited grace period. When the trial, grace period or paid subscription ends, the workspace becomes read-only: existing records may be viewed and exported, but existing work cannot be changed and new work cannot be created. This does not cancel or alter gardening contracts made by the subscriber.

Leaving and returning

A subscriber that does not continue after the trial, cancels, or later restarts is not treated as a new customer. Subject to lawful retention and deletion requirements, the same workspace and existing records remain available and full working access resumes only after a new subscription is successfully established.

Changes and refunds

We will give reasonable notice of material price or plan changes. Any refund rights required by consumer law remain available. Business subscribers should review the plan before purchase and keep their own copies of invoices.

Contact

Use the signed-in support area for billing questions or cancellation requests.